[anti-abuse-wg] Question about spam to abuse inbox

Blocking abusive users of the abuse contact address is common practice as
they essentially prevent effective and timely reaction to the actual abuse
cases.
-- 
Volker A. Greimann
General Counsel and Policy Manager
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On Thu, Feb 18, 2021 at 9:08 PM JORDI PALET MARTINEZ via anti-abuse-wg <
anti-abuse-wg at ripe.net> wrote:

> The policy proposal was precisely suggesting XARF, not enforcing it.
>
> It is the smarter and cheaper way to resolve the problem for everyone.
>
> I usually send (automated) in order of 1.000-1.500 abuse reports per day.
> It will be impossible to handle even just 1% if I need to fill-in forms.
> I'm sure I'm not alone on that.
>
> If you want to keep the forms, they can still exist, just provide the XARF
> for automatically filling the form.
>
> There is no way to assume that victims must pay for the cost of abuse
> reporting. We will need to scale this to governments and consumer
> associations at some point. I will much prefer that the technical community
> is able to avoid that and resolve in a smarter way.
>
> Regards,
> Jordi
> @jordipalet
>
>
>
> El 18/2/21 21:01, "anti-abuse-wg en nombre de John Levine" <
> anti-abuse-wg-bounces at ripe.net en nombre de johnl at taugh.com> escribió:
>
>     In article <
> DB8PR09MB3324537F4168BEA955A0AB07CD859 at DB8PR09MB3324.eurprd09.prod.outlook.com>
> you write:
>     >Abuse reports are a nuisance � anyone who thinks otherwise needs to
> get their head examined.
>
>     Of course they are.  But abuse from your customers is a nuisance, too,
> and if you have any sense
>     you will welcome reports about it so you can fix the problem before
> everyone else blocks you in
>     self-defense.
>
>     >However a lot of us will deal with abuse reports, but will not put up
>     with people telling us how we should receive them.
>
>     There are standard ways to send abuse reports, like ARF defined in RFC
>     5965 and IODEF defined in RFC 7970. Smart people realize that when we
>     send you an abuse report, we are doing it for your benefit, and you
>     will accept them.
>
>     Report web forms are out of the question because they do not scale. I
>     send about a hundred abuse reports a day about spam received from all
>     over the Internet, and I have no interest in using your form or anyone
>     else's to make a manual special case for under 1% of my reports.
>
>     R's,
>     John
>
>
>
>
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>
>
>
>
>
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