[anti-abuse-wg] @EXT: RE: working in new version of 2019-04 (Validation of "abuse-mailbox")

Hi Denis,

 

 

El 17/1/20 0:30, "ripedenis at yahoo.co.uk" <ripedenis at yahoo.co.uk> escribió:

 

Colleagues

 

I have just read this whole thread, it took a while (I should get sick more often and spend a day in bed reading emails). I have a few points to make. Some are similar to points already raised but I will reinforce them. I cut out the bits I want to respond to, but sorry I have not included the authors (you will know if it's you).

 

 

"If I need to use a web form, which is not standard, for every abuse report that I need to submit, there is no sufficient time in the world to fill all them."

 

So instead each resource holder must interpret randomly written emails and find any relevant information from within lots of junk.

 

There are open source tools to extract the logs from an automated abuse reporting system (for example fail2ban), and it very easy to configure them for your own needs. In any case, much easier than having a different web form non-standard for every ISP that requires that.

 

Of course, as said, ideally a standard system could be used. May be is time to specify it in the policy, and this is something that I’m already considering in the next version, depending on what I can interpret from all this discussion.

 

"ever since the day that RIPE NCC first

published an abuse reporting address in the data base, it has, in

effect, injected itself, even if only to a minimal degree, into

the relationship between a network abuse victim and the relevant

resource holders that have clear connections to the abuse source"

 

To be clear, the RIPE NCC is the data controller, not the data content provider. The RIPE NCC does not publish the abuse contacts, they facilitate resource holders to publish them.

 

 

"make abuse-c: an optional attribute

(basically, unrolling the "mandatory" part of the policy proposal that

introduced it in the first place)"

 

As co-author/designer of "abuse-c:" one of the original aims of the "abuse-c:" attribute was to provide one single point of contact for a resource holder's abuse reports. If it is made optional, abuse reports would simply be sent to the "admin-c:", "tech-c:", "notify:", etc email addresses, as they were before. People will simply search the database for any email address associated with the resource holder and spam them all. It won't stop abuse reports being sent 'somewhere'. And once someone has had to go to the trouble of finding a list of email addresses to use for the resource holder who has no "abuse-c:", then they will probably do the same for all reports they send. So those of you who do respond to abuse complaints will find complaints being sent to a whole host of your email addresses from the RIPE Database. We lose the 'keep it in one well defined location' benefit.

 

I agree with you on this. I think the alternative is the autoresponder I mention. So keep the abuse-c mandatory, but tell the reporters “I will ignore your report”.

 

"at the very least, RIPE NCC could set

up and maintain just a basic review "platform" where the public at large

can at least make it known to all observers which networks are the assholes

and which ones aren't."

 

This would be an excellent way for a network operator to 'take out' their competitors.

 

 

"While I would accept Gert's proposal for making abuse-c an optional

attribute, the reason I offered a counter proposal for publishing "a

statement to the effect that the network operator does not act on

abuse reports" is to add clarity at a high level."

 

How many operators are going to make such a statement? It would become an invitation to block their traffic. If that was the alternative to any verification then they know if they don't make such a statement there will be no penalty. So just don't make a statement and still ignore the reports.

 

Yes and not. Money talks. But at least you know what you can expect from any operator, instead of insisting in sending reports and wasting time trying to contact them. May be the point to have in the policy is that if you don’t have a valid abuse-c (so it is mandatory), either you choose to respond to abuses, or you have an autoresponder to tell you are not taking care of them. If you don’t have one or the other, it is a policy violation.

 

"i'm more worried about someone using real e-mail

addresses of real unrelated people than the /dev/null or unattended

mailboxes."

 

Separately to this discussion we need to have a mechanism to say "Remove my email address from this resource", as Google has when someone uses your gmail address as a recovery address. (A service I use on a weekly basis)

 

I guess this is not needed. If someone is using my email in a non-related contact at the RIPE databases, and I notice it, clearly, I can tell to RIPE NCC: this is fake, please remove it. Otherwise RIPE NCC may be liable for the damages.

 

"Nice analogy, but when you add the eCommerce Directive into the mix, where a network provider (or hosting provider) is not liable for what their users do, the outcome changes. Only if you have knowledge there might be a possibility for liability, but if you do not accept abuse notices, and therefore do not have knowledge you are not liable. Also note there is no monitoring obligation, but if you do monitor you can gain knowledge and become liable for -everything-."

 

If you hide behind this type of logic, the EU in particular could easily change the law so that refusal to accept notifications renders you liable as if you had received it. 'Ignorance of the law is no excuse' comes to mind.

 

Well this is already part of the law, at least in Spain, up to a certain point. If you refuse receiving a legal notification (legal in the sense accepted by each specific type of notification, sometimes just a certified post or a fax, or a burofax, certified email – yes there are legal services to do that, etc.), it is the same as if you actually received it.

 

">It's amazing that nobody cant propose anything without receiving a shower of all sorts of arguments against

It's called 'democracy'."

 

Many of the countries in the RIPE region are not democracies (including the UK now).

 

 

Having been on this mailing list for many years, as others have said, this discussion has gone round in circles so many times. It really makes it hard to follow what the general view is. To me there seems to be 2 camps. One camp wants to 'do something' to try to improve the situation. The other camp wants to do nothing for a variety of reasons (not the RIPE NCC's job, gets tangled up with other policies, too much work/time, a burden on those who do the right thing, won't help with those who avoid it, we are engineers not social workers or police). These are the same reasons used against almost every policy proposal on this list. We are in a new decade now. We have to take a more holistic view of the RIPE Database and services around it. I started at the RIPE NCC as a software engineer working on the database. But over time I became involved in almost every aspect of it, including legal, policy, feature design, contracts, etc. I thought the days of demarcation lines went out in the 70s when an engineer thought only about engineering issues. Abuse (in all its forms) is a problem on the internet. Some organisations work hard to tackle it, others ignore it. As a community (of holistic engineers) we need to try things out to reduce abuse. There have been so many negative comments in this thread and so few positive ones. It isn't just LEAs that watch what we do, it's governments as well. If we don't 'try' to reduce abuse, we may find a form of GDPR coming down the line for abuse on the internet. Then every organisation, large and small, will be rushing to their lawyers to ensure they are GDPR(abuse) compliant. Avoiding a little effort now may involve a huge effort later. We are no longer a little group of chatty engineers. We are prominent figures in a global, life critical service. Lets try to be a little more positive and constructive....

 

cheers

denis

 

co-chair DB-WG

 

 



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