[anti-abuse-wg] Need policy to require abuse contacts to accept abuse reports

On 26/09/2016 09:31, Norman Diamond wrote:
>
> Sorry I wasted time, but I don't even understand what Marilson is trying to suggest.

I'm not sure if anyone does. I certainly don't, despite their ongoing
opinion that they understand all the dark motives behind everything I do.

Anyway, Shane is, as he often is, essentially correct here. I would love
to say that a policy could be written and that it would have a major
effect, however I do not actually believe that. The real world, sadly,
doesn't work like that.

Shane raises some excellent questions and I would love to hear your
opinions on them. I'd also love to hear what others, on both sides of
the conversation, have to say about them. It is perhaps through such a
dialogue, that, maybe, the beginnings of a policy might be made.

As operators (and, of course, users) we stand between multiple forces.
The good actors already feel they are doing what they can and, sadly,
good abuse desks don't drag in customers. Law enforcement are looking
over shoulders and while relations are excellent in many places, they
don't make the laws that they have to enforce. And if operators don't
seem to be doing anything, will that generate more laws?

I really don't want to say "This will never happen." But unless we can
come up with something sensible and workable, it won't.

So I am not going to put the burden of this task on you, Norman, but nor
can I take it up myself. I would love to hear your opinions, and those
of others, and perhaps, baby-step by baby-step, we can continue to
improve things, even if the end result is not what we envisaged in the
beginning.

Thanks,

Brian