[anti-abuse-wg] Abuse-C attributes - required e-mail address contact method.

* Gert Doering <gert at space.net> [2015-03-13 17:12]:
> > Virgin Media would like to specify virginmedia.com/netreport (a
> > web-form that feeds an abuse case management system) 
> 
> I would not support such a change, at least not without a *well
> defined* format for such web forms.
> 
> On the reporting side of abuse, it is just way too much work to
> figure out how particular ISPs expect to receive abuse reports,
> offloading half the work of abuse handling to the reporter.
> 
> (I report quite a lot of abuse, but I refuse to do anything but
> e-mail, because it is just too much work for me - it's your
> customers, they are giving *you* money, their abuse should not cost
> *me* extra time).

I completely agree. Before such a change could be implemented you
would need a well defined format for *automated* abuse reports via web
form (or rather web API).

Regards

Sebastian

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