[anti-abuse-wg] [db-wg] Options for extending "abuse-c:"

On Thu, May 08, 2014 at 12:25:01PM +0200, Denis Walker wrote:

Dear Denis

> We are not suggesting anything, certainly not abandoning whois. What we are 

Good to know.

> trying to do is start to raise questions. This database design/model is 15 
> years old. We can say for sure it is not efficient, relationships are not 
> good, there is massive duplication of data. But does it still do what 
> people want? Could it be (much) better? Could we provide alternative ways 
> to interface with it (and keeping the old ways)? Could we provide better 
> features and services? Can we make your daily/regular tasks with the 
> database easier and quicker and less error prone?
>
> There are many people within the community who have 'grown up' with this 
> database and RPSL. They understand it, know how to use it, have work 
> arounds for it's limitations, have lots of software that integrates with 
> it. But so many new users struggle to do all these things. We see the same 
> problems on training courses. We see the same questions being asked so many 
> times in support tickets. We hear the same issues being raised in the 
> background at meetings.
>
> We know these are big issues and nothing is going to be fixed/improved in 
> one single step. But there is a big knowledge/usability gap between long 
> term/experienced users and new users. In general many of the experienced 
> users don't appreciate the way new users struggle with the complexity of 
> the RIPE Database. So we are trying to raise awareness of this and find a 
> way to move forward.

Please excuse me for not being effusive here. I just want to state that
I highly appreciate the way you are trying to clean up all this mess.

Piotr

-- 
gucio -> Piotr Strzyżewski
E-mail: Piotr.Strzyzewski at polsl.pl