[anti-abuse-wg] Abuse Reporting Issues

On 3/14/2013 3:28 AM, Denis Walker wrote:
>
> The RIPE Database contains many email addresses. These addresses are 
> there for different reasons. Many attributes may point you to an email 
> address, for example:
> admin-c:
> tech-c:
> zone-c:
> ping-hdl:
> notify:
> ref-nfy:
> mnt-ref:
> changed:
>
> and abuse-mailbox:
>
> Only this last one is specifically intended for abuse complaints. The 
> problem we had in the past is that this attribute was always optional 
> and if used could be put in many different places.
I applaud the motion to make the attribute mandatory; whether it will 
have much effect in reality I'll wait and see.

I realize there are many addresses in the RIPE database and if at all 
possible - for records without an abuse -email address - I tend to 
address my report to the admin-c, as I see those people as the most 
likely to have any influence on getting the 'problem' fixed.

> I think in this context 'usable' may have different interpretations. 
> One of the functions of the RIPE Database is for engineers to be able 
> to contact each other to resolve network and routing problems. Sending 
> an abuse report to a network engineer because he has a 'usable' email 
> address in the database may not achieve the result you were expecting.
>
No disagreement on this from me. I merely pointed out that for _my_ 
purposes, the Abuse Finder is less useful than the IANA files or the 
RIPE query page.
> The Abuse Finder tool returns the email addresses that have been 
> provided for receiving abuse reports. If no such address has been 
> provided the tool will return nothing, even if there are other email 
> addresses in the database that are intended for other purposes.
Understood and accepted, but I have to and have had to work with what 
there was available.
If the available resources change, with time my approach will change as 
well.
>
> Over the next few months, as the abuse-c: data is entered into the 
> database, the Abuse Finder tool will return more positive results. 
> This will be the quickest and most reliable way to find abuse contacts 
> for any resource.
Hope your expectations will become reality.


Regards
Arnold

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