[anti-abuse-wg] Fwd: next step on abuse-c deployment

Dear Colleagues

This email was intended for the WG chairs. But we have no secrets so I 
have no problem with sending it to the list by mistake :)

If anyone has comments we can discuss the ideas on the list before the 
RIPE Meeting.

Regards
Denis Walker
Business Analyst
RIPE NCC Database Team


-------- Original Message --------
Subject: [anti-abuse-wg] next step on abuse-c deployment
Date: Tue, 20 Aug 2013 16:49:57 +0200
From: Denis Walker <denis at ripe.net>
Organization: RIPE NCC
To: anti-abuse-wg-chairs at ripe.net <anti-abuse-wg at ripe.net>

Dear Brian and Tobias

We are approaching the end of quarter 3 when all LIRs should have an
abuse-c otherwise we said we would add it. Having talked to our customer
service guys they have the impression that many LIRs had problems adding
abuse-c despite all the documentation, Labs articles and videos.

So we had a think about the next step. What we would suggest is:

-for us to do a short presentation in the AA WG session at RIPE 67
reviewing how this first phase went with latest stats.
-Then propose a new feature to add to the LIR Portal. Allow LIRs who
don't yet have an abuse-c to simply enter an email address in a box that
they want to use.
-We will have scripts in the background that will create a new ROLE
object, add this email as abuse-mailbox in that ROLE and add an abuse-c
to their ORGANISATION object referencing the new ROLE object.
-Then extend the deadline for LIRs to the end of October
-After October we will use the same scripts to add the internal LIR
contact email address, held by the RIPE NCC, in the same way for any LIR
that still does not have one

Then in November we start the next phase for PI holders. As they don't
have access to the LIR Portal we can offer the same simple process with
a web page having 3 boxes. Enter the email address they want to use, the
name of their ORGANISATION object and the password to authorise an
update to their ORGANISATION object. Using the same scripts we will
create a ROLE and make the connections.

What do you think?

cheers
denis