[anti-abuse-wg] A Network without contact!

Hello,

 

Thank you all for your input about a network that did not provide an e-mail
contact information.

 

As Wout de Natris clearly pointed out, even Scania's telephone number was
incorrect! So, to the ones who had recommended I call the network to report
an abuse/spam, you cannot even trust the phone numbers provided.

 

Either lack of abuse /spam reporting contact for networks has become more
noticeable, as we find out that the contact channels provided are incorrect,
or do not even exist.

 

Here is another example. I tried to report a Spam that had come from IP
address [204.116.102.91] which belongs to Spirit Telecom. Their Whois
information shows the following:

 

OrgName:        Spirit Telecom

OrgId:          IAVE

Address:        1500 Hampton Street

City:           Columbia

StateProv:      SC

PostalCode:     29201

Country:        US

RegDate:        1993-07-01

Updated:        2011-12-01

Comment:        FOR ABUSE Reports Please E-Mail noc at spirittelecom.com  or
Call,  888-864-7226 

Comment:        For Law Enforcement Agencies Subpoena Request and Info
Please E-Mail customercare at spirittelecom.com  or Call  800-686-7671 

Ref:            http://whois.arin.net/rest/org/IAVE

 

----

But after sending my report to noc at spirittelecom.com, I received this error
message:

Delivery has failed to these recipients or distribution lists:

noc at spirittelecom.com
The recipient's e-mail address was not found in the recipient's e-mail
system.

----

Considering the time differences, and often language barrier, calling a
network may not be possible.

So, as strange as it may sound, networks need to provide a channel  so that
others could contact them and report network violations.

Here, I have copied Spirit Telecom's other contacts so that they could know
about this problem at their network.

Thank you,

 

Reza Farzan 
rezaf at mindspring.com 

 

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