[anti-abuse-wg] RIPE NCC's proposed implementation of Abuse Contact Management in the RIPE Database

Dear Colleagues,

The RIPE NCC's proposed implementation plan of RIPE policy 563 (policy proposal 2011-06) titled "Abuse Contact Management in the RIPE Database" is as follows:

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Introduction
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Abuse Contact Management in the RIPE Database (as defined in RIPE policy document 563) mandates the RIPE NCC to gather and publish abuse contact information for Internet resources provisioned by the RIPE NCC.

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Approach
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Abuse handling is generally a role within an organisation and the RIPE NCC is planning to model this relation in the RIPE Database. So the "abuse-c:" attribute will be available in the ORGANISATION object and should reference a ROLE object. When a ROLE object is referenced from an ORGANISATION object by the "abuse-c:" attribute, it must have an "abuse-mailbox:" attribute.

All resources allocated or assigned by the RIPE NCC are required to have a reference to an ORGANISATION object in the RIPE Database. By adding a single "abuse-c:" attribute to their ORGANISATION object, a resource holder can quickly cover all their resources. All resources that are allocated or assigned by the RIPE NCC and which are subject to and compliant with current resource policies will then either directly reference an abuse contact or will inherit one from the parent resource.

The detailed changes to RIPE Database objects and business rules, fine tuning, search options and facilities for quick data entry by RIPE NCC members using the LIR Portal are all described in an article on RIPE Labs:

https://labs.ripe.net/Members/kranjbar/implementation-details-of-policy-2011-06

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Timeline
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* Phase 0 - Q1 2013
The RIPE NCC will make internal changes to the RIPE Database and LIR Portal, this should be done by end of Q1 2013.

* Phase 1 - Q2 and Q3 2013
The RIPE NCC will ask members to add "abuse-c:" to their member ORGANISATION object at least and will conduct a follow-up on that. RIPE NCC Members will be required to have abuse contact data for their resources when working with our Registration Services department. If a member has not added abuse-c:" to their ORGANISATION object by the end of this phase, the RIPE NCC will automatically add the member's published contact email address as the member's abuse contact. Members can edit this information any time through the LIR Portal. 

At the end of this phase, all PA allocations and their more specifics will have an abuse contact.

* Phase 2 - Q4 2013 to Q3 2014
The RIPE NCC will ask AS Number and PI Resource holders to add abuse contact information to their ORGANISATION objects. If some resource holders have not added their abuse contact data by the end of this phase, the RIPE NCC will add the published abuse contact data for the responsible LIR to the ORGANISATION object listed in the resource. Any resource holder with access to the related object can always edit this information.

At this point, ALL resources in the RIPE Database which are subject to and compliant with RIPE policies will have accessible abuse contact information.

Please let us know if you like this proposal or have any feedback or ideas for improvement of this implementation proposal.

Regards,

Kaveh Ranjbar,
RIPE NCC Database Group Manager

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