[anti-abuse-wg] Manual vs automated reports

On Tue 24/Jul/2012 17:34:01 +0200 Luis Muñoz wrote:
> I believe that having an optional "auto-abuse-mailbox" object (that
> is mandatory to use when present) dealing only with automated
> reports, could help anti-abuse operators (both in the report
> sending and receiving sides).

Let me add one consideration to what Tobias wrote:

RFC 6650 splits abuse complaints between "solicited" and "unsolicited"
ones.  Also known as feedback loops, the former can be automated
according to the underlying agreement.  One can use a different
reporting addresses for each subscription.

Unsolicited complaints deserve a bit of thought:  Who is sending them?
 Why?  When such questions are cleared, the stream of reports from
that operator can be directed to the appropriate bin, possibly by
negotiating a different address with the report generator.  In fact,
that is the same as establishing a feedback loop, and it cannot be
automated fully for the same reasons why subscriptions to the early
kind of feedback loops cannot.

See http://tools.ietf.org/html/rfc6650#section-5.5