[anti-abuse-wg] 2011-06 New Policy Proposal (Abuse Contact Management in the RIPE NCC Database)

Adrian wrote:
> On Tue, Nov 29, 2011 at 09:19:31AM +0100, Frank Gadegast wrote:
>
> Hi,

Hi,

>> A "migration plan" cannot be located in a proposal, because it heavily
>> depends on the work of the RIPE NCC and a plan include dates (to my
>> understanding) wich shouldnt end up in a proposal.
>
> Lets say order the relevant technical processes should be included in this proposal (Some might call this a plan).

Agreed.

>>>> Another point: if the general idea of the policy is acceptable, wouldn't
>>>> it be nice to have 2 abuse mailboxes: one for humans, one for bots?
>>>
>>> +1;
>>
>> Having two contacts might complicates things, it might be complicated
>> for the end user to decide wich one to contact.
>>
>> Maybe it would be easier to make one contact wich has to be marked
>> as "person", "role" or "robot".
>> Both, end user or automatic reporting tools, could then decide themself,
>> if the type of the contact fits their intention.
>> It might also be nice to have a "preferred reporting method" field
>> included, what could be "email, phone, url, ARF, X-ARF" or similar.
>
> What if the people or robots reporting to such an address, don't care about robot vs. human mailboxes and/or relevant reporting formats (or are reporting bogus due to bugs)? I would suggest, that every team/member/robot behind such an address should figure that for themselves.

Also agreed, I recommend a "preferred" reporting method field, what 
should improve the reporting accuracy (we often receive emails back,
wich simply includes a link to an online form, this could be
shorted, when the URL is already included in the field).

Surely its not 100%.


Kind regards, Frank

>
> Cheers, Adrian
>
>
>
>


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