[anti-abuse-wg] 2011-06 New Policy Proposal (Abuse Contact Management in the RIPE NCC Database)

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On 24/11/2011 14:06, Tobias Knecht wrote:

> Many huge ISPs have a cert and an abuse department, which are 
> sometimes located in different cities and do completely different 
> work. A cert does want to contact the other cert and not the abuse 
> department. A spamrun should be reported to the abuse department.

You have an ideas about the difference in work that certs and abuse
departments do, but I'm sure that we all have slightly different
definitions. These differences are likely to be extremely subtle to
someone outside of the CSIRT and abuse communities.

I'm not convinced that the differences in these roles are is in fact
obvious, or that the choice between either or both of these roles is
clear to a new member of the RIPE community or someone reporting a
network event. I think I understand what you are trying to achieve by
having these two options available, but we need to be sure that this
choice makes it easier for people involved at all stages to do the
right thing.

James

- -- 
James Davis                0300 999 2340 (+44 1235 822340)
Senior CSIRT Member	
Lumen House, Library Avenue, Didcot, Oxfordshire, OX11 0SG
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