[anti-abuse-wg] RIPE NCC Abuse Complaints, Audits and Reports

Thanks Athina, this information is very much appreciated.

And it of course raises a few questions, some of which have already been mentioned by others in this thread. I do have a few of my own though.

> Currently, abuse complaints come in via abuse at ripe.net. When this is a
> valid complaint, we investigate the matter, we contact the relevant LIR
> and we execute an audit on the LIR.

As mentioned by others: what is a 'valid complaint'?
 
> Apart from audits initiated by complaints, we also execute audits of
> randomly selected LIRs as well as LIRs in whose registration records we
> notice inconsistencies.

What are these 'inconsistencies' and how do you come to notice these?

> Here are some statistics on the number of audits and on the outcomes of
> those audits:
> - 2009: 319 audits, all LIRs were in order or complied with auditors'
> instructions

Just wondering: no audits have been done before 2009? Does RIPE have an 'audit team'? Of how many people? Are they located (and thus bound by law in) the Netherlands?

> We acknowledge there is a lack of clarity and transparency on our abuse
> and complaint procedure. We are in the process of redeveloping this
> process to improve our services in this area. We will present the
> revised process during the RIPE 63 Meeting in Vienna.

Great. Sounds like a reason to be there :)

Thanks again Athina.
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