[anti-abuse-wg] How Not To Ask For A Website to Be taken Down

Got this earlier today (not to our abuse contact of course .. )

Couple of things to note

Unless you read it a few times it's not easy to work out what the hell they are actually asking about

If your first language isn't English then I suspect you'll dismiss it as spam .. .. I know some of my staff did and they supposedly speak English!


"Dear Sir or Madame, 

As a result of our activities, Bank of America and/or its affiliates have acquired significant reputations in the field of banking and financial services worldwide and our trademark and brand (the “Marks”) are registered and/or used in the United States as well as many countries globally. 

We have now detected a website, or a redirect to a website, hosted on your network that purports to be a Bank of America or a Bank of America affiliate* website. The referenced site(s) uses the Marks, leading visitors to believe it is a website sponsored or endorsed by Bank of America or a Bank of America affiliate* while no such sponsorship or endorsement actually exists. 

The site requests visitors to supply sensitive personal or financial information. We have confirmed that this webpage is NOT authorized or endorsed by Bank of America and/or its affiliates. The use of our Marks in this way is likely to cause confusion in the mind of the public, leading them to believe that the website is associated with Bank of America or that we are otherwise supplying goods and services through it. 

As you know, “Phishing” sites such as this usually are part of larger criminal schemes that violate a number of federal, state and international laws. We request your immediate assistance in stopping the continued operation of this website and its unauthorized use of our Marks. 

Continued operation of the website in this way is not only likely to result in substantial damage to our reputation and goodwill but also perpetuates the appearance that your network is cooperating with the fraudulent purpose behind the website.

We request that you please assist us in shutting down the website immediately.

URL - http://xxxxxxxxx

IP Address - xxxxxx

As part of this action we request that you redirect all traffic going to this website to the following URL: 

http://education.apwg.org/r/en?xxxxxxxxxxxx

By doing this it will provide a way for consumers to educate themselves about phishing. Information about implementing a redirect to this page can be found here:

http://education.apwg.org/r/how_to.html

Please forward this message with your response, directly to anti-phishing at bankofamerica.com. We thank you in advance for assisting us in stopping phishing and refusing to allow your network to be used for illegal activity.

Thank you,

Abuse Team
Bank of America
Contact Email: anti-phishing at bankofamerica.com

*Bank of America affiliates include the following brands:
MBNA 
Merrill Lynch
Countrywide
Military Bank
LaSalle
Fleet"

Mr Michele Neylon
Blacknight Solutions
Hosting & Colocation, Brand Protection
ICANN Accredited Registrar
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