Contact the RIPE NCC by e-mail

We prefer you to contact us by e-mail, please choose the correct e-mail address for your specific enquiry.

 General Contact

Mail address to use:	Issues regarding:
ncc@ripe.net	General contact address.
abuse@ripe.net	Network Abuse (Spamming or Hacking) Issues.
new-lir@ripe.net	Local Internet Registries interested in becoming members.

 Members   (Note: These are for RIPE NCC Members only)

Mail address to use:	Issues regarding:
hostmaster@ripe.net	IP address and AS Number requests from Local Internet Registries.
lir-help@ripe.net	Questions related to Registration Services.
contact@ripe.net	Questions, feedback and input.
training@ripe.net	Registration for and questions about Training Courses.
billing@ripe.net	All questions related to billing issues from Local Internet Registries.

 RIPE Database

Mail address to use:	Issues regarding:
auto-dbm@ripe.net	Automatic updates of the RIPE Database.
ripe-dbm@ripe.net	Questions related to the RIPE Database and the delegation of Reverse DNS Zones.
test-dbm@ripe.net	Automatic updates of the TEST Database.
auto-rrcc@ripe.net	To receive automatic reports from the Routing Registry Consistency Check project.
rrcc@ripe.net	Design issues related to the Routing Registry Consistency Check project.

 Routing and Infrastructure

Mail address to use:	Issues regarding:
ttm@ripe.net	All issues related to Test Traffic Measurements.
ris@ripe.net	Questions related to the Routing Information Service project.
http://www.ris.ripe.net/peerreg.cgi	Peering with the Routing Information Service project (AS12654).

 DNS services

Mail address to use:	Issues regarding:
k-peerings@ripe.net	Requests for K-root peerings (AS 25152).
kroot-ops@ripe.net	Non-peering queries about K-root operations.
k-anycast@ripe.net	General questions and comments about the K-root anycast infrastructure.
dns-help@ripe.net	Questions about any of the other DNS services provided by the RIPE NCC (AS 112, ccTLD secondary service, ENUM, etc).

 Network Operations

Mail address to use:	Issues regarding:
ops@ripe.net	RIPE NCC daily operations (system administration/maintenance).
hostcount-workers@ripe.net	Persons performing hostcounts for their domain.
peerings@ripe.net	Contact point for inter AS peerings at the RIPE NCC in AS3333.

Greylisting

The RIPE NCC uses greylisting on its mail servers in order to reduce the amount of spam recieved.

Greylisting works by sending a temporary SMTP error the first time an e-mail is received from an unknown sender. Any legitimate mail servers that receive this error will resend the e-mail successfully. The bulk mailers used by spammers do not usually try to resend e-mail that is returned and so the spam is blocked on the first and only attempt at delivery.

Legitimate e-mails to the RIPE NCC should not be affected by greylisting. However, if you have any problem sending e-mail, please contact ops@ripe.net.